Refund Policy
Draft. Publish final refund terms with a real operator identity before charging cards. Do not invent a company name.
Operator
Legal entity: [TO BE FILLED BEFORE LAUNCH]
Billing support contact: [TO BE FILLED]
Intended product behavior (subject to final counsel text)
- Subscriptions (Pro monthly/yearly): cancel anytime via customer portal when Stripe is the active provider; access continues through the paid period unless otherwise stated in the final policy.
- Credit Packs / Activity Pack: unused credits may be eligible for refund windows defined at launch; consumed AI/export entitlements are generally non-refundable.
- Chargebacks and disputes follow Stripe/Creem tooling once billing is live.
Publish blocker
Until the operator entity and support contact are filled, treat this page as incomplete and do not rely on it for live payments.